Mahikeng Local Municipality eServices is designed to keep critical utility data safe while enabling transparent, responsive service delivery. Our layered controls combine modern cloud security, municipal governance best practices, and continuous monitoring to uphold trust across residents, officials, and partners.
Automated alerting and municipal on-call response teams ensure every anomaly is triaged and contained without delay.
Primary hosting remains within South Africa with encrypted multi-region backups ready for municipal continuity plans.
Application, network, and data safeguards reinforce one another to keep resident information protected end-to-end.
We build trust with defence-in-depth, compliant governance processes, and strict access management so that residents can interact with confidence.
Multiple protective layers safeguard every submission, from TLS 1.3 encryption in transit to hardened infrastructure and active threat detection.
Policies and controls are mapped to POPIA, MFMA, ISO 27001, and municipal record-keeping requirements to support compliance obligations.
Role-based permissions, MFA for administrators, and principle-of-least-privilege access keep sensitive resident information protected.
Real-time dashboards and exportable audit logs give council leadership and internal audit teams visibility into compliance posture.
Compliance is woven into every workflow, ensuring Mahikeng residents benefit from services that respect privacy, financial governance, and global information security standards.
Safeguarding resident data and respecting privacy rights across every communication channel and workflow.
Enabling transparent financial governance, procurement oversight, and accountable service delivery outcomes.
Continuous risk-based controls underpin the Mahikeng eServices information security management system (ISMS).
Every interaction on Mahikeng eServices is encrypted, logged, and monitored. Strict controls across identity, infrastructure, and data governance ensure compliance with South African legislative frameworks and global standards.
Supabase-managed Postgres with automated patching, encrypted storage at rest, Web Application Firewall (WAF) coverage, and regional redundancy keeps services resilient.
Data minimisation, consent tracking, and retention schedules honour resident privacy while enabling transparent municipal services and customer care engagements.
Logging, anomaly detection, and incident response playbooks ensure rapid identification and remediation of potential risks, supported by municipal escalation paths.
Strong governance is sustained through disciplined policy management, responsible teams, and readiness to act when incidents occur.
Version-controlled policies undergo quarterly review and council ratification to stay aligned with national guidance.
Targeted training and vetting practices ensure municipal staff and partners uphold resident trust.
Coordinated playbooks shorten response times and support comprehensive regulatory reporting.
Our team can provide policy summaries, supplier declarations, and evidence of controls to streamline your governance processes. Reach out to coordinate a tailored engagement.